How Prophit Systems is saving up to 9x on global payroll with Wise Business

Prophit Systems is a supply chain planning solution company that works with a global network of clients, suppliers, and remote staff. This business model requires them to manage frequent cross-border transactions, such as paying international employees and purchasing goods from overseas vendors.

However, traditional payment methods for these transactions were often burdened by hidden fees, slow processing times, and a lack of transparency. Seeking a more efficient and cost-effective solution, the company's team began exploring alternate solutions like Wise Business. Read on to find out how this shift helped them save time, reduce costs, and bring clarity to cross-border payments.

The Prophit Systems story

• Industry: Manufacturing
• Solution: Supply chain planning software solutions
• Company Size: SME
• Headquarters: Sydney, Australia

Based out of Sydney, Prophit Systems was built to solve a real-world frustration that founder Tim Gray had experienced over his two-decade career in the manufacturing industry. He found that traditional Enterprise Resource Planning (ERP) systems were often too rigid and generic to meet the specific needs of manufacturers. Tim's vision was to create a software solution that could provide clarity to supply chain planning, forecasting, and decision-making on the factory floor.

That vision became reality through Prophit Systems, a cloud-based, modular platform designed specifically for manufacturers and distributors. It offers powerful capabilities such as long-range demand forecasting, production sequencing, and capacity planning, giving operations teams the visibility they need to avoid bottlenecks, align resources, and reduce excess inventory. Unlike off-the-shelf ERP tools, Prophit Systems speaks the language of the shop floor, supporting day-to-day decisions with data-driven clarity.

Prophit Systems operates in across the APAC region, implementing their solutions for manufacturers in China, Vietnam, New Zealand, the Philippines, and Indonesia. Although solution implementation, onboarding, and training can be conducted remotely, the team at Prophit Systems remains readily accessible to ensure the best possible outcomes for their customers.

This practical innovation didn’t go unnoticed. Tim has twice been named among the top 40 Supply Chain experts globally, and in 2021, Prophit Systems was recognised with the NSW Government Business Resilience Award for its agility during uncertain times.

While Tim and his team are working on addressing supply chain gaps within the manufacturing industry, let’s take a look at how Wise Business handles their international transactions with added efficiency and lower costs.

9x	3+	30k
Savings in fees compared to their traditional bank	Currencies supported for payroll	Average monthly cross-currency transaction (in AUD)

Transaction speed and cost claimed depends on individual circumstances and may not be available for all transactions. Information provided as of xx yyy 2025

The road to global expansion blocked by banking bottlenecks?

With clients across New Zealand, China, Vietnam, The Philippines, and Indonesia, and a remote team spread across Vietnam, Singapore, and India, Prophit Systems’ reach spans multiple timezones. However, as the team expanded globally, managing payroll and other cross-currency transactions became more complex and more costly.

The complexity wasn’t just about the value of transactions. It stemmed from a combination of:

• Diverse payment schedules: Employees followed different cycles, some were paid fortnightly, others monthly, and a few upon invoice or project delivery.
• Multi-currency obligations: Payroll and vendor payments spanned multiple currencies such as INR, VND, USD, and SGD, each with fluctuating conversion rates and associated costs.
• Manual oversight and admin overhead: Finance staff had to track, follow up, and reconcile every single cross-border transaction—time that could have been spent on more strategic initiatives.

With so many moving parts - multiple currencies, schedules, and countries, Prophit Systems needed a financial platform that could match their operational agility. However, the limitations of their banking setup began to stall momentum just as the business was gaining global traction.

1. Delays that disrupted momentum

Prophit Systems often found themselves restricted by daily transfer limits on global business transactions imposed by their existing banking solution. These caps created unexpected delays, especially when processing payroll or making time-sensitive vendor payments.

“We had tried other platforms before, but they were a nightmare; payments didn’t go through or got delayed."

In addition, certain transactions often took days to arrive, impacting supplier relationships and internal trust. The resulting delays hindered their ability to operate at the pace required by their global business operations.

2. Costs that compounded

Sending money internationally involved steep fees - often banks hide extra charges and unfavourable exchange rates within the cost of the transaction. The challenge is that such fees can go unnoticed and end up affecting a company's ability to negotiate favourable terms or offer timely payments. These hidden costs, combined with slow transfer speeds made cross-border payments unnecessarily burdensome.

3. Support that stalled

When things went wrong, getting help from previous providers was a challenge in itself. Prophit Systems frequently faced slow or unhelpful customer support, which only added to the frustration when funds were delayed or went missing. Without responsive assistance, minor payment issues could quickly escalate into operational bottlenecks.

As Vicki Millynn (Administration Manager at Prophit Systems) recalls, "The last international bank transfer we made got lost somewhere between the banks. It took a month to retrieve the funds. The communications from the banks were delayed and lacked clarity, considering the time and effort it took to chase the funds down and get a refund "

4. Providers that led to overpaying

Years of dealing with slow transfers, hidden fees, and subpar service had left Prophit Systems frustrated with traditional banking solutions. This led them to explore alternative providers that offered lower transfer fees for global business transactions.

Although their previous business account provider was a more cost-effective solution than their traditional banking provider, it came with its own challenges. Prophit Systems found the platform difficult to navigate, especially when managing complex payments across multiple currencies.

“We had used a provider before, and it felt clunky, with a more complex interface to navigate. ”

Frustrated but determined, the team began exploring other alternatives. They weren’t just looking to cut costs—they needed a solution that could match their pace and simplify the process end to end. The goal was efficiency without compromise.

The tangible ROI of switching to Wise Business

One of the most critical aspects of international payroll is trust. Staff need to feel confident that they’ll be paid on time, in full, and without complications. Wise Business has become part of how Prophit Systems builds that trust.

Prophit Systems now uses Wise Business for a wide range of international payment needs—from payroll to reimbursements and contractor payouts across borders, currencies, and schedules.

Their operations may be global, but Wise Business played a small role in making them feel local. Employees receive money in their preferred currencies without losing money to hefty fees. The company no longer worries about daily transfer limits or chasing down support tickets with slow-moving banks.

"Everyone wants to be paid—and with Wise Business, payments are never delayed*. That’s critical. I set a calendar reminder, log in to Wise, and usually complete the payment in under a minute."

Since switching to Wise Business, Prophit Systems has transformed their cross-border financial operations, highlighting the following changes:

1. Cross-border transfers made instant* and trackable

Traditional banking systems often routed Prophit Systems’ payments through intermediary banks, introducing delays, limited tracking, and and on some occasions, the payment getting lost in the system. Payments to team members in Vietnam or India could take up to a week and required multiple follow-ups.

With Wise Business, instant* transfers became the norm. Using local payout rails and pre-validated account details, Wise routes international payments as if they were local. Team members now receive funds within minutes, regardless of geography, and the finance team gets real-time updates on payment progress. This eliminated long waiting periods and the anxiety of not knowing when a salary or vendor payment would land.

2. Every payment, fully transparent and fairly priced

Cross-border payments came with hidden markups on exchange rates and additional service fees—costs that were hard to track but quickly added up. For a growing SME like Prophit Systems, these overheads were starting to erode operational efficiency.

"We save hundreds of dollars every month on our transfers and get a better rate too. And the benefits extend beyond finance. Our team is happier. They know their payments will come through on time and without errors. That gives us one less thing to worry about."

Wise Business unlocked transparent, mid-market rates and upfront pricing. Before confirming any transaction, Prophit’s finance team can see the exact amount the recipient will receive and what it will cost them. With no hidden margins and competitive fees, they’ve been able to save hundreds of dollars each month - savings that compound significantly over time.

3. International payments simplified in just a few clicks

Their finance team had to manually enter bank details, double-check SWIFT codes, and reconcile every cross-border payment across providers and currencies. Any error or rejection led to days of back-and-forth with customer support.

Wise Business simplified everything into a few intuitive clicks. The platform auto-validates bank details, suggests corrections, and allows batch payments, all from a single dashboard. Payments can be scheduled or made on-demand. The result: Prophit Systems now saves close to 10+ hours a month in admin time*, which is reinvested into growth-focused tasks like planning and team onboarding.

4. Service at the heart of the experience

"Customer service is a dying art but not with Wise". After years of dealing with sluggish response times and faceless support queues, they finally found a provider that treated service like a priority, not an afterthought.

When they were put to a test with one of their transactions through Wise Business, the contrast was immediate. Instead of filing a ticket and bracing for silence, they found convenience in customer support where the issue was resolved in a few hours. In an industry where time is money and clarity is rare, Wise Business’ support became just as valuable as its features.

*Transaction speed and cost claimed depends on individual circumstances and may not be available for all transactions.

**Transaction speeds vary and may not apply to all transfers. As of Q2 2025, 70% of all transfers now arrive 'instantly' [in less than 20 seconds]. Information provided as of xx yyy 2025

Prophit System’s cross-currency upgrade: Fast, fair, and hassle-free

By switching to Wise Business, Prophit Systems transformed its global payment workflows, bringing speed, savings, and simplicity to the forefront. Here’s a quick overview of the impact:

• Eliminated payment delays and improved trust across remote teams in Vietnam, India, and Singapore
• Saved hundreds of dollars monthly through low fees and mid-market exchange rates
• Streamlined payroll and vendor payments into a one-minute process
• Cut down 10+ hours a month in administrative overheads
• Received same-day customer support—a stark contrast to previous providers

If your business is expanding across borders and juggling multiple currencies, this isn’t just Prophit’s story, it could be yours too. With Wise Business, international payments don’t have to be slow or complex. They can just work. And when they do, everything else moves faster too.

Wise Business: Global payments made simple

Wise Business is built for modern teams navigating cross-border complexity. From paying international vendors and running multi-country payroll to integrating seamlessly with accounting platforms, Wise simplifies global business finance. It helps remove the inefficiencies that hold teams back so they can stay focused on growth.

A Wise Business account allows users to can send, receive, and hold in multiple currencies. Experience hassle-free global transactions by transacting like a local business. Here's what you get with a Wise Business account:

• Free to register — Hold and convert between 40+ currencies. Send to 140+ countries
• Debit cards for you and your team, which you can use in 150+ countries
• Multi-user access for team members, with ways to control and manage permissions
• Pay up to 1,000 recipients at once with the Wise batch payments feature
• Integrate with your favourite cloud accounting solutions like Xero, QuickBooks, and more
• Get account details to receive in 8+ currencies for a one-time fee of 65 AUD

Sign up for the Wise Business account! 🚀

This general advice does not take into account your objectives, financial circumstances or needs and you should consider if it is appropriate for you.