Hunter.io pricing and plans guide for the UK (2025)
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Every business, regardless of size or industry, relies on timely customer payments to keep operations running smoothly. But when invoices pile up unpaid, cash flow can take a serious hit. That’s where accounts receivable (AR) reports come in.
These reports clearly show what’s owed, who owes it, and how long payments have been overdue. With the right insights at your fingertips, you can take proactive steps to reduce late payments, prevent bad debt, and develop better customer relationships. This guide will walk you through the key AR reports every business should monitor to catch issues when they’re still building. A company that stays on top of its AR reports will likely reach its targets faster than those that don’t.
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An accounts receivable (AR) report is more than just a list of unpaid invoices. It’s a powerful snapshot of your business’s incoming cash and customer payment behavior. This report tracks how much money your customers owe you from credit sales and lets you stay atop the payments
Reviewing your AR reports regularly, you can identify which customers are consistently late, who needs a reminder, and where your cash might get stuck. On the other hand, ignoring these core metrics can lead to mounting bad debt. And that’s a serious threat to any growing business.
It goes without saying that managing bad debt is crucial. Let’s take the example of an FTSE 100 company that had written off over £2 million due to complex, disputed invoices1. After partnering with Flint Bishop to build a tailored debt recovery system, retrain staff, and revisit old accounts, they recovered £2.5 million in just 18 months and reduced their annual write-offs by £26 million within two years.
This shows how early action on late payments can protect your cash flow and lead to better credit decisions.
Like any financial process, AR can also be reported from different perspectives. Several AR reports can help a business to make insightful decisions. These include:
An aging report is one of the most commonly used tools in accounts receivable, and for good reason. It gives a good view of how much money is owed to your business and the duration each invoice has been outstanding. By organizing receivables into time-based categories, this report helps you sort your collections and spot potential issues before they get out of hand. Typically, invoices are grouped into aging buckets like:
For example, if an invoice due on April 30 remains unpaid by July 31, it would appear in the “over 90 days” column. Seeing a large portion of receivables sitting in the 60+ day range is a clear sign that it’s time to reassess your collection strategy or tighten credit terms.
An Aged Trial Balance (ATB) is a practical report that breaks down what your customers owe you based on the length of the outstanding payments. It organizes receivables into aging categories so you can easily see which invoices are overdue and by how much.
Instead of treating all unpaid invoices the same, the ATB lets you prioritize older debts and identify customers slipping into risky territory. It can also include details like credit balances, contact information, and customer codes, giving your team everything they need to follow up quickly.
Customer reports in accounts receivable present a detailed picture of each customer’s financial relationship with your business. It often works as a go-to tool to understand how much business a customer brings in and whether they’re a credit risk. These reports can include:
Together, these reports allow you to stay ahead of potential risks. You can keep collections on track and cut down the risks as much as possible.
A Days Sales Outstanding (DSO) report created monthly provides insight into how the company converts credit sales into cash. It is calculated by dividing accounts receivable by average monthly sales.
Tracking DSO every month helps businesses spot trends early. For example, if DSO starts to rise, it could mean customers are taking longer to pay, which may signal the need to revisit credit terms or strengthen collection efforts.
On the other hand, a lower DSO often points to healthier cash flow and more reliable receivables management. Timely evaluation of this metric can help businesses stay financially agile and avoid potential cash crunches.
According to Corcentric, the average DSO for UK companies is around 31 days. It is noticeably better than the European average of 44 days2. This benchmark highlights that when your DSO hovers around 30 days, you’re only slightly delayed past standard payment terms. But your cash flow could quickly crash into trouble if it begins creeping up toward the European average (or beyond).
This report details the AR tasks performed within a given time frame. It includes pointers like journal entries, batch listings, and errors. This report is another crucial fragment you need when conducting an audit trail for AR transactions.
Cash reconciliation report gives you a clear vision of the money coming in and compares it against your accounting records to make sure everything matches up. These reports help you spot discrepancies, track down unapplied cash, and ensure you’re not missing out on any income.
This report often includes:
Using these reports regularly gives you an accurate snapshot of your cash position. It also allows your team to act quickly when something doesn’t add up.
Customer credit reports give you a clear picture of how trustworthy a customer is when paying their bills. These reports pull data from credit agencies like Experian and Dun & Bradstreet to help you confidently assess credit risk. When updated regularly, they allow you to stay ahead of changes in a customer’s financial standing. As a result, you’re not caught off guard by delayed payments or defaults.
This report usually helps with:
Integrating the right tools, like AR automation, can help update these reports in real time. You can get a revised view of your credit exposure, which will allow you to make the right decisions to safeguard your cash flow.
Sales reports in Accounts Receivable do more than just track how much you’ve sold. They give you a deeper look into what’s driving your revenue and where improvements are needed. These reports can show which products are bringing in the most profit. You can focus on the ones leading to returns or complaints, and also revive the performance of your sales team.
Further, monitoring key metrics like total sales, revenue generated, and even customer lifetime value (CLV) is easier. When all the cards are played right, a sales report lets businesses improve their offerings and uncover new growth opportunities.
Payment reports are like your AR department’s scoreboard. They show who’s paid, how much, when, and how. These reports capture all the details: fully paid invoices, partial payments, open invoices, payment dates, and even the methods used (like bank transfer or card). You can filter them by invoice number, date range, or currency to get the exact view you need.
They help keep records tidy, highlighting your best payers and flagging those who might need a nudge.
Productivity reports give AR managers a clear look at how well their teams and processes are performing. These reports track everything from how much time users spend on tasks to how effectively collectors turn promises into payments.
They can include metrics like:
A look at these insights lets managers spot inefficiencies and make informed decisions to fine-tune their operations. It’s like having a performance dashboard that keeps your AR team running at its best.
Wise can help UK businesses, freelancers and sole traders get paid by customers in multiple currencies, with low fees and the mid-market exchange rate.
Your Wise Business account comes with local account details to get paid in 8+ major foreign currencies like Euros and US Dollars just as easily as you do in Pounds.
All you need to do is pass these account details to your customer, or add them to invoices, and your customer can make a local payment in their preferred currency. You can also use the Wise request payment feature to make it even easier and quicker for customers to pay you.
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Here are some of the top questions answered:
Accounts receivable are considered assets because they represent money owed to a company, adding value to the business.
AR documents are records tied to Accounts Receivable. It notes invoices, credit memos, payment receipts, customer statements, and aging reports. They play a key role in keeping track of what customers owe, managing collections, and documenting sales and payments for accurate accounting and tax reporting.
You can monitor accounts receivable by reviewing key reports like aging reports, customer summaries, and payment records. Tracking metrics like Days Sales Outstanding (DSO) helps spot delays early. In fact, you can also consider investing in an AR automation tool. It streamlines the process with real-time updates and alerts.
Sources used:
Sources last checked on date: 30-Jun-2025
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This publication is provided for general information purposes and does not constitute legal, tax or other professional advice from Wise Payments Limited or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.
We make no representations, warranties or guarantees, whether expressed or implied, that the content in the publication is accurate, complete or up to date.
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