Maya¹ is a helpful local provider offering a broad range of services, including a great eWallet you can use to receive, send and spend money. If you’re getting paid from abroad - as salary or a remittance from a loved one for example - you might be considering how to cash in Maya, to receive the funds. Or you might want details about how to top up your maya wallet yourself.
This guide looks at a few popular options to receive funds to Maya, covering Maya cash in using credit card, how to cash in Maya using GCash and where to cash in Maya for free in the Philippines. We'll also introduce the Wise account, a handy companion to make your money go further with low, transparent fees.


Where to cash in Maya?
Eligible customers can open a Maya eWallet to spend in person and online, with options including physical and virtual cards, and QR payment functions. You can also use your Maya wallet to receive payments - known as a cash in - from others, or by topping up your account yourself².
This guide looks at where to cash in Maya, if you’re planning on adding money to your own account, or if someone is planning on sending you money locally or from overseas. We’ll cover how to cash in Maya in 7/11 stores in the Philippines, and also how someone could use a card or bank account to send a payment to you easily.
Where to cash in Maya for free?
Depending on your account usage you might be able to cash in to your Maya Wallet for free up to a limit of 8,000 PHP per month³. This process allows you to add money to your account at select convenience stores, malls, supermarkets, and payment centers, and then receive a voucher for rebate if you are charged any fees for cashing in.
If you choose an over-the-counter cash in location which charges a convenience fee, the exact costs of your transaction depend on the specific location you visit - but this can add a charge of 2-3% of your total cash in amount⁴.
When you add money to your account you’ll still need to pay in any relevant fee, but you can then get a rebate voucher from Maya for any fees incurred when topping up a total of 8,000 PHP a month. Cash in amounts above 8,000 PHP do not qualify for the rebate.
Can you cash in Maya if your account is not verified?
Maya offers several different wallet types, including a basic option and various upgraded account types you can use once your account is verified. While you can still cash in Maya if you have a basic account, you’ll need to get verified to benefit from the full range of Maya cash in options. For example, only verified Maya account users can receive money via QRPH, Instapay, Pesonet and Bank Pull. Getting verified might also help to increase your Maya cash in limit per day, month and year⁵.
If you have a Maya basic account already you can get verified pretty easily in the Maya app. Take the following steps to get verified and access higher limits and more features⁶:
- Log in to your Maya account and tap your Profile
- Select the option to upgrade your account and enter the required information
- Upload a clear image of your eligible ID document, ensuring that your Maya account name is the same as shown in your ID document.
You’ll need to provide some ID to verify your Maya account - there are a few different options here, but if you’re an adult Filipino, the easiest way is to use one of the following documents:
- Philippine National Identity Card
- ePhilID
- SSS ID (digitized with photo)
- PRC ID
- Postal ID (issued 2015 onwards)
- Passport
- Driver’s License
- UMID
- ACR i-Card
- IBP Card
How to cash in Maya?
As we’ve mentioned there are several ways to cash in to Maya which you can use to top up your own account, or to receive a payment from someone else⁷. Let’s take a look at the step by step process required for each.
How to cash in Maya in 7/11
You can cash in to Maya at a Seven-11 store or other convenience store locations such as branches of Family Mart. Here’s how to cash in Maya in 7/11 or other similar physical locations:
- Log into the Maya app and tap Cash in
- Choose 7/11 or the Maya partner you want to use
- Enter the amount to cash in and tap Continue
- You’ll receive a cash in code which you need to give at the partner location
- Present your cash in code and pay at the counter
- You’ll receive confirmation that the amount has been credited
How to cash in Maya using GCash
If the person sending you money likes to use GCash⁸ they can also top up your Maya wallet from their GCash account. Generally you’ll do this by opening GCash and setting up the cash in to Maya as a transfer. Here’s how to cash in Maya using GCash through the transfer option⁹:
- Log into the GCash app, and tap Transfer, then Local
- Select the bank you want to pay from and then Maya as the account to transfer funds to
- Enter the amount to send, the recipient name, and the Maya account number
- Tap Send Money and then Confirm
Maya cash in using credit card
If you’d like, you can also arrange a Maya cash in using credit card or with a debit card. To top up your Maya account with a card you’ll need to take the following steps:
- Log into Maya and tap Cash in, then tap Debit or credit card
- Choose the card you want to use and enter an amount to cash in
- Add your card details and your One-time PIN (OTP) if required
- You’ll receive confirmation that the amount has been credited to your Maya Wallet
How to cash in Maya with Wise
If you’re receiving a payment to Maya in PHP from someone based overseas, they might find they can transfer money conveniently and with lower fees, using Wise. Wise offers currency conversion with the mid-market rate, so if the person sending you money needs to convert the funds from their home currency to send the payment on to Maya, Wise could help them save money. Here’s how to cash in Maya with Wise:
- Log into Wise and select the Send money option
- Enter the amount to send and set PHP as the currency
- Choose Maya as the recipient method and enter the Maya account information
- Follow the prompts to pay for the transfer with your bank or card
v5. Your money is converted and sent on to Maya in pesos for deposit
Use Wise to receive money from abroad and convert to PHP for remittance, spending or to cash in Maya

If you want a smart way to manage your money digitally, with just your phone or a laptop, Wise can help.
Ang Wise account ay isang madaling paraan mag-hold at mag-exchange ng 40+ currencies, kasama na ang PHP, USD, CNY at marami pa. Kailangan mo lang gumawa ng libreng account para makapagsimula.
Sa Wise, pwede kang mag-exchange ng pera sa mid-market rate, yung totoong exchange rate na nakikita mo online, na walang patong! Plus, pwede ka rin mag order ng Wise card para mas convenient gumastos na walang foreign transaction fees. At kung kailangan mo ng cash, pwede ka ring mag-withdraw ng up to 2 beses nang libre (up to 12,000 PHP) kapag nasa abroad ka. Makakakuha ka pa ng 8+ local account details para direkta kang mabayaran sa Wise account mo sa peso at sa iba pang major global currencies.
Magse-send ka ba ng money or magbabayad abroad? Nag-o-offer din ang Wise ng fast at low-cost transfers na abot 140+ countries - pwede mong i-track ang transfer mo sa account mo at ma no-notify din ang recipient mo kapag dumating na yung transfer.
🚀 Magsimula sa Wise
Do check respective bank websites for the latest information and promotions
Wise Pilipinas is regulated by the Bangko Sentral ng Pilipinas. For any questions or concerns, check out our Help Centre, or log into your account to talk to us by phone, email or chat.
Sources:
- Maya
- Maya Cash In
- Maya FAQ - free cash in options
- Maya FAQ - cash in convenience fee
- Maya account limits
- Maya - Upgrade account
- Maya FAQ - how to cash in
- GCash
- GCash Help - transfers
*Please see terms of use and product availability for your region or visit Wise fees and pricing for the most up to date pricing and fee information.
This publication is provided for general information purposes and does not constitute legal, tax or other professional advice from Wise Payments Limited or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.
We make no representations, warranties or guarantees, whether expressed or implied, that the content in the publication is accurate, complete or up to date.