The Best Mailchimp Alternatives for Businesses in Singapore [2025]
Looking for the best Mailchimp alternatives for your Singapore business? Here are our top picks.
Telegram is a popular cloud-based instant messaging app with features like secret chats for tighter security and highly customisable group settings. According to Meltwater and wearesocial’s report on Singapore’s digital trends¹, it was the fourth most downloaded app in 2024. The app is also a popular solution for Singapore businesses to keep in touch with their clients.
If you’re reading this guide, you’re probably wondering if Telegram Business suits your needs and how much it costs to implement Telegram into your business. This guide aims to help you make a confident decision. We’ll provide a summary of Telegram Business’s pricing options, features and hidden costs. We’ll also share how Wise Business allows you to handle business expenses such as your Telegram Premium subscription, efficiently.
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Singapore businesses commonly use Telegram Business to grow an audience of potential clients via Telegram Channels or to connect with leads and clients through a chatbot and instant messaging.
Although smaller businesses and Singapore home-based businesses may rely on a free Telegram account, you may be considering upgrading to Telegram Premium in order to unlock additional Telegram Business features.
Here is a table with the latest pricing. Do note that additional platform fees may apply if you’re subscribing via the Apple store or Google Play store. You can subscribe via Telegram’s @Premium bot for the price listed below².
Plan Type | Monthly Pricing | Annual Pricing | Key Features |
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Free | SGD 0 | SGD 0 | Create Public and Private Channels and Groups |
Premium | SGD 7.48 per month | SGD 50.99 per year (SGD 4.25 per month) | Location and Operating Hours Quick Replies Automated Messages Custom Start Page ChatBot Support |
*Details accurate as of 15 April 2025.
Subscription to Telegram Premium is priced in Singapore dollars.
That being said, you should take note that Telegram Business pricing varies by country, so it may differ if your Telegram account is based in another country. Telegram will charge you based on the country tagged to your Telegram account, based on the country code of your Telegram account phone number³.
You might also encounter a couple of other scenarios where your business in Singapore gets charged Telegram fees in a foreign currency rather than SGD. By understanding these scenarios, you can take proactive steps to manage your billing effectively and avoid unnecessary foreign transaction fees.
💡Considerations for Cross-Currency Billing: |
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Centralised Payment Systems: If your business (eg. a Singapore subsidiary) uses a centralised payment system or corporate credit card based in another country, your Telegram account might be linked to this system, resulting in billing in the currency of the payment system rather than SGD. This can lead to additional currency conversion fees. |
Initial Account Setup: If your Telegram account was initially set up by your business in another country before establishing a branch in Singapore, the account might still be billed in the original currency unless updated. This is another scenario where you might incur cross-currency charges. |
Singapore businesses looking to incorporate Telegram into their workflow should factor in the additional cost of foreign transaction fees and currency exchange rates when paying for their subscription.
Using a Wise Business card allows you to save on these unnecessary costs by giving you access to mid-market exchange rates, with no foreign transaction fees.
➡️ Explore how Wise Business helps you save on cross-currency bills
If you’re a startup, small Singapore business or a home-based business in Singapore looking to grow an audience using Telegram Channels, you may consider using the basic Telegram for free to get started.
However, you should note that Telegram Business features will not be available to you in the free tier.
Telegram’s Free Plan includes:
Telegram’s Free Tier is suitable for small businesses that want to grow an audience using Channels that let you broadcast messages to members.
It also allows you to communicate with potential clients through private messages.
Telegram Premium costs SGD 7.48 per month on monthly billing. If you opt for annual billing, it’ll be SGD 50.99 per year, which works out to about SGD 4.25 per month, a 43% savings!
The Telegram Business Premium comes with everything in the Free Plan and the following features⁴:
The Telegram Business Premium plan is suitable for Singapore businesses that want:
Cost of Telegram Business add-ons vary depending on the developers offering them.
Telegram allows developers to build on top of the app via APIs. These developers may offer bots, or third-party integrations that could enhance the use of Telegram in your business.
For example, @zoombot allows you to start Zoom Meetings from any Telegram chat using a command, making it easier for your sales team to hop on a Zoom call with potential clients.
Managing costs wisely allows you to maximise business margins and ensure cost efficiency. Here’re some practical tips to help you optimise your Telegram Business bill:
WhatsApp Business is a popular alternative to Telegram Business that many Singapore businesses rely on.
If you’re choosing between these two popular instant messaging apps, here’s a quick summary of how they stack up. You should note that WhatsApp Business only charges on a per-conversion basis, there is no direct price comparison between the two services.
Plan | Telegram Business | WhatsApp Business | Key Features |
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Free | SGD 0 | SGD 0 | Telegram Business: Instant Messaging, Public and Private Channels and Groups. WhatsApp Business⁵: Instant Messaging, Broadcast, Business profile, automated messages |
Premium / WhatsApp Business API | SGD 7.48 per month or SGD 50.99 per year | Free to use, but special charges apply for certain service categories | Telegram Business: Everything in Free +: -Location and Operating Hours -Quick Replies -Automated Messages -Custom Start Page -ChatBot Support WhatsApp Business API: -Pay per conversion, -Meta Verified (Blue Check) |
*Details accurate as of 15 April 2025.
WhatsApp Business is free to use. However, to convert to a WhatsApp Business account, you’ll need to download the WhatsApp Business app and verify your phone number⁶. Once your account has been set up, you can start using features like Instant messaging, Broadcast, automated messages and more without any additional fees.
However, if you’re seeking to grow your business by reaching more leads and customers through instant messaging, WhatsApp Business charges for conversions across four categories (marketing, utility, authentication and service⁷.
WhatsApp Business Pricing is based on factors such as Market (country) that you are targeting. You should take note that you will be charged in USD if you’re targeting the Singapore market.
Using a multi-currency account like Wise Business allows you to lower costs with minimal conversion fees while also letting you benefit from mid-market exchange rates.
Telegram does not offer free trials on Telegram Premium. However, you can sign up for it at just SGD7.48 per month and cancel anytime if you choose not to implement it in your business workflow. You can opt for annual billing for more savings later when you’re ready to implement Telegram Business into your business’s communication channels over the long term.
Telegram Channels allow channel owners or businesses to broadcast messages to members one way, while Telegram Groups are chat groups that allow all members to interact with each other.
Yes. Telegram offers three types of API that developers can use⁸:
No, you do not. You can access Telegram Business once you have upgraded to Telegram Premium. Your Telegram Channel or Group can be labelled with your brand name, logo and information.
Yes. Telegram uses end-to-end encryption for Secret Chats. Channels and Groups are secure but are not end-to-end encrypted.
Yes, you can. There are various ways to do so, you could share links to your e-commerce store or website, use a bot to automate the sales process, or accept payments via the Telegram Payment API, which is part of the Bot API.
Ensuring fast and safe communication with clients and customers builds trust for your business and keeps your brand top-of-mind. Telegram is a popular instant messaging app that many Singapore businesses use to keep customers up to date with the latest offerings and deals.
💡 While implementing an effective communication channel is key to growing your business, keeping costs low is another way to ensure the longevity of your business. The Wise Business Card helps Singapore businesses to save on foreign transaction fees and enjoy mid-market exchange rates on all foreign currency transactions. If you’re serving customers or working with partners from across the globe on a frequent basis, consider using the Wise Business account to hold, receive, spend and exchange in multiple currencies without the high fees, hefty admin, and headache of a local bank. |
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➡️ Get Started with Wise Business today
Sources:
Sources checked on 15th April 2025
*Please see terms of use and product availability for your region or visit Wise fees and pricing for the most up to date pricing and fee information.
This publication is provided for general information purposes and does not constitute legal, tax or other professional advice from Wise Payments Limited or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.
We make no representations, warranties or guarantees, whether expressed or implied, that the content in the publication is accurate, complete or up to date.
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